1. Introduction

These Terms of Service ("Terms") govern your use of the Lume Natural Pool Design website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Service Description

Lume Natural Pool Design provides:

AI-generated pool visualisations based on photos you provide
Indicative cost estimates for natural pool projects
Design consultation services
Information and resources about natural swimming pools

3. User Responsibilities

When using our Services, you agree to:

Provide accurate and truthful information
Only upload photos that you own or have permission to use
Not use the Services for any unlawful purpose
Not attempt to interfere with the proper functioning of the website
Not upload any content that is offensive, harmful, or violates any third-party rights

4. AI Visualisations

Our AI-generated pool visualisations are provided for illustrative and planning purposes only. They represent an artistic interpretation of how a natural pool might look in your space. Please note:

Visualisations are not architectural drawings or construction plans
Final pool designs may differ from AI-generated images
Visualisations do not guarantee feasibility or planning permission
Professional site surveys are required before any construction

5. Cost Estimates

Any cost estimates provided through our Services are indicative only and should be used for initial budgeting purposes. Actual project costs may vary significantly based on:

Site-specific conditions and access
Ground conditions and excavation requirements
Design complexity and chosen features
Current material and labour costs
Local regulatory requirements

A formal quotation can only be provided after a site assessment and detailed design consultation.

6. Intellectual Property

All content on this website, including text, graphics, logos, and AI-generated visualisations created for you, is the property of Lume Natural Pool Design or its licensors. You may:

Use AI visualisations for personal planning and decision-making
Share visualisations with family members or professional advisors
Use visualisations in planning applications (where appropriate)

You may not use our content for commercial purposes without written permission.

7. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Limitation of Liability

To the fullest extent permitted by law:

Our Services are provided "as is" without warranties of any kind
We are not liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the specific service
We are not responsible for decisions made based on AI visualisations or cost estimates

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these external sites. Your use of third-party services is at your own risk.

10. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms, please contact us at hello@lume-pools.com.